Two Key Focus Areas for Improving Supplier Relationships in Hospitals
Contrary to popular belief, there are really no mysteries when it comes to building a strong supplier relationship. By focusing on two key areas, hospitals can ensure their supply procurement is proactive instead of reactive, saving a lot of time and expense in the process.
1. Building Trust With Vendors
Technology has made many aspects of business a lot easier, but it also comes at a cost. While it eliminates the need for face-to-face meetings to a large extent, this also makes it more difficult to build bonds with suppliers. That personal connection is what can inspire suppliers to make a bigger effort and go out of their way to make things right; a familiar face will often get better treatment than just another random name on a list. If in-person meetings are not possible, try to schedule a video call with your supplier once or twice a year to help build a familiar bond. Follow this up by calling on the phone every few months.
2. Automating The Process Of Procurement
Purchasing managers who do not make the effort to automate their supply chain activities are missing out on some important benefits. Doing so sheds light on the utilization of equipment and supplies as well as buying patterns. This, in turn, can help to develop more efficient purchasing schedules. Not only can purchasing needs be better anticipated once patterns become evident, but the suppliers will be able to adjust their inventory in accordance with the hospital’s particular purchasing patterns. It’s a win-win situation for all parties involved.
As you can see, a little bit of effort can go a long way when it comes to building strong vendor relationships, and the efficiency gained is well worth the time it takes to build personal bonds and automate procurement.
Need help with hospital supply tracking? Honeywell offers a variety of different solutions for hospital stockroom materials management.