How the Government Can Take Advantage of IoT

A number of government agencies, from the DMV, to the military, to the local Sherriff, are all faced with the problems of budget cuts and increasingly stringent regulations, which are constantly developing. In the face of this, it is vital that these and other government agencies have the capacity to track and manage their assets and people in an intelligent way.

To achieve this, they must harness the possibilities that the Internet of Things (IoT) presents—build and maintain a robust network and mobility infrastructure management system, data and voice systems—which can be connected via IoT devices to a centralized hub where the information can be processed. This will give the various agencies the capacity to make increasingly informed decisions and improve their management procedures for people, programs and processes.

The first challenge to be addressed is resource management. While mobile devices such as laptops and tablets are increasingly prevalent in government operations, the challenge of managing assets has become more pressing and complex. The supply of these devices must be maintained, as the loss or damage of these could lead to unforeseen problems. This is where IoT comes—providing real-time insights into location data and the condition of assets.

The second challenge for government agencies is timeliness. Agencies including the customs office and the emergency services must be able to access relevant information in a quick and effective manner. Mobile technologies have already become crucial in helping government operatives organize an effective response across a variety of departments and situations. IoT enhances the capability to respond further by giving the relevant agencies access to the right information in a timely manner via a centralized hub, enabling them to make decisions that are timely and well informed.

The third and final challenge is accuracy. The actions of government agencies can impact citizens in a profound way. Therefore, the capacity to be accurate is crucial. The advances in mobile technologies and IoT solutions mean that processes which were formerly conducted manually, are now automated. This boosts efficiency, reduces the possibility of human error and provides the opportunity for employees to concentrate on strategic opportunities. Aside from this, the data that is inherited from this process can be used to provide insights that can be developed into action. Officials now have the capacity to target inefficiencies, count for resource requirements and see where the security risks are. This means that they can work on improving their operations and provide increased accuracy in the future.

This article was adapted from our partner, Zebra Technologies.